“Our difference is that we expect to commit to valuable business outcomes.”

We help organisations with a significant global IT capability solve operational business challenges with practical expert help.

At SmartTasking, we’ve faced these challenges ourselves, and bring immediate experience and value to help you get things done quickly.

"Our difference is that we expect to commit to valuable business outcomes."

We help organisations with a significant global IT capability solve operational business challenges with practical expert help.

At SmartTasking, we’ve faced these challenges ourselves, and bring immediate experience and value to help you get things done quickly.

Where we help

Everything changes. We offer you experts who are your extended team, on demand, who are there to help you meet your challenges head on.

Business IT Transformation

Significant transformational events for your organisation result in significant impact on IT.

We’re here to help:

Merger, Acquisition
Sale, Divestment
Strategic re-organisation
Cost avoidance or reduction
Asset optimisation

IT Service Delivery

Keeping the IT machine running, profitably, with delighted customers is challenging at the best of times. We work with you to ensure the success of your IT service delivery through the service life-cycle:

Stalled service development
Supporting major wins or high growth
Service or project recovery
Programme / Service profitability
Poor customer satisfaction

Organisational Development

It’s all about the people. We have significant experience in helping organisations plug skills gaps, from senior to operational, through training, developing and coaching your existing organisation, and helping you build new capabilities:

Skills gaps
Resourcing
Hiring & Development

Industry Experience

GLOBAL
TELECOMMS

Broaadband & Wireless

Fixed & Mobile

Data-Centre

SERVICE PROVIDERS
& INTEGRATORS

System Integrators

Managed Services

Cloud / SaaS

Outsourcers

Professional Services

LARGE
ENTERPRISE

Charities

Defense & Security

Government & NGOs

IT Vendors

Banking

Competencies

“At SmartTasking we focus on areas where we can deliver immediate expertise, and commit to valuable business outcomes:”

  • Change & Transformation
  • Project & Program Management
  • HR & Resourcing
  • Marketing
  • Training & Development
  • Service Strategy & Design
  • Service Transition
  • Service Operation
  • Continual Service Development

Our Results

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$3.5bn IT Transition

Two of the world’s largest IT service providers decided to outsource key elements of their IT infrastructure to each other. Part of the deal included the $3.5 Bn IT outsource of the European network, including a lightning fast transition that could only be described as “changing the wheels when the car’s moving.”

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€20m Efficiency Savings

One of Europe’s largest telecoms providers, needed to optimise their operations, deliver immediate cost savings of €20m, and establish a process for ongoing cost reduction.

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4,000+ sites transformed

A network transformation programme for a global financial institution. The challenge was to provide a fixed price outcome based service for the field engineering, logistics, inventory management and decommissioning, with no impact on banking operations and retail branches.

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$150m Out-Task Delivered

World leading consulting company decides to out-task key operational function of 700 resources to support strategic focus and financial objectives. If the deadline is missed, the savings would not be recognised and materially impact the region’s performance.

Outcomes

SmartTasking’s new, but the team isn’t. Some of the things they have delivered:

$3.5bn

IT Outsource transitioned

150,000+

Unified communications seats transformed

6,500+

Global field engineers capability built.

1,000+

Individuals Hired

150m+

Revenue Out-Task

1m +

Engineering activities per year.

€20m+

Saved Annually

1,500+

People Led