/Insights

10 years, 10 lessons – what we’re taking through 2026  We have officially entered our tenth year. Reaching this milestone has given us a unique vantage point; a decade spent deep inside organisations allows you to stop seeing isolated issues and start recognising the recurring patterns that hold businesses back. We’ve seen the blockers that repeat themselves over and over, the habits that drain capacity, and the specific choices that help teams move forward with confidence.  

This year, our tenth year, we’re taking a moment to pause, to reflect, and to gather the lessons that matter. A decade inside organisations gives you a certain vantage point. You stop seeing isolated issues and start recognising patterns: the blockers that repeat, the shortcuts that hurt, the habits that drain teams, the choices that help things move faster. And 2025 has only sharpened that view for us.  Across industries, the challenges look different on the surface, but the

The January ‘slump’ is real, but last Thursday, the smart/community proved it’s also optional.   There is a specific kind of energy that happens when you get a room full of ambitious, like-minded professionals together. There seemed to be a collective thaw in the room as we moved away from wet, stormy weather, far from the isolation of the desk and into the warmth of a fabulous space and great community.  Over 80 people gathered at The Bike Shed in Shoreditch, an incredible s

From a small team with a big belief that consulting could be better, we’ve grown into a network of specialists helping organisations reach their potential. That network has been built person by person - smart, like-minded people who share the same appetite for clarity, integrity and getting things done.    Across a decade, we’ve delivered capability and measurable outcomes through data, resourcing, and out-tasking. We’ve shown that when consultancy is practical, people-centre

Meet Sophie Pentony, the communications partner helping organisations bring their people with them through change, clarity and connection.

We’re lucky to have a team of people who bring deep experience, curiosity and real heart to the work they do. This month, we’re shining a light on Paul Dunlop, our Director of Delivery and Services, known for his high standards, his people-first approach, and (as you’ll soon see) a serious streak of nerdiness.   How would you describe what you do at smart/tasking in one sentence?   I’m responsible for making sure our teams deliver work to the highest possible standards - the

December leadership means constant switching, emotional labour and compressed deadlines. Here’s why it feels so heavy — and what it impacts next.

Productivity isn’t found in tech stacks. It’s built through purpose, process and people. Learn why operational excellence is the real game-changer.