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Spotlight on Paul Dunlop - Director of Delivery and Services
We’re lucky to have a team of people who bring deep experience, curiosity and real heart to the work they do. This month, we’re shining a light on Paul Dunlop, our Director of Delivery and Services, known for his high standards, his people-first approach, and (as you’ll soon see) a serious streak of nerdiness. How would you describe what you do at smart/tasking in one sentence? I’m responsible for making sure our teams deliver work to the highest possible standards - the
Dec 10, 20253 min read


Why December feels so hard to lead: ‘juggling mode’ and its impact
December leadership means constant switching, emotional labour and compressed deadlines. Here’s why it feels so heavy — and what it impacts next.
Dec 2, 20253 min read


Why operational excellence is the real productivity hack
Productivity isn’t found in tech stacks. It’s built through purpose, process and people. Learn why operational excellence is the real game-changer.
Nov 19, 20253 min read


How to master business reorganisation (without turning your company upside down)
Reorganisation doesn’t have to mean disruption. Learn how to redesign your business structure with purpose, clarity and impact.
Nov 13, 20253 min read


How to build a change strategy that lasts: A practical guide for leaders
Change plans fail when they ignore people and rhythm. Here's how to build a lasting strategy that drives real progress, not just presentations.
Nov 5, 20253 min read


Growth without the headcount: what we learned from our October webinar “Deliver 10% growth in a 1% market.”
Missed the webinar? Catch the key takeaways on growing through ops, not headcount. Real stories, bold insights, and smarter ways to scale.
Oct 30, 20253 min read


Transformation that sticks: 4 Lessons from real-world change.
Transformation fails when momentum fades. Learn four practical lessons to make change stick and turn strategy into measurable progress.
Oct 30, 20253 min read


Transformation that sticks: 4 Lessons from real-world change.
Transformation fails when momentum fades. Learn four practical lessons to make change stick and turn strategy into measurable progress.
Oct 30, 20252 min read
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