10 articles.
Adam Young · 20 October 2026 · 6 min read
By Adam Young, Managing Partner at smart/tasking Having spent nearly four decades building, scaling, acquiring, and transforming businesses, I’ve seen the exact same technology trap play out in every major cycle. Orga…
Gareth Greppellini · 15 September 2026 · 3 min read
An acquisition or transformation programme can reshape a business overnight. AI and automation redefine capability needs. Cost bases shift, customer expectations evolve, and executive leadership adjusts the strategy. No…
Adam Young · 8 September 2026 · 6 min read
When we're brought into an organisation, there's usually already a view about what's wrong. There are too many layers, a team doesn't have enough capacity, a process isn't working as it should, or perhaps the structure…
Chris Carlisle · 7 September 2026 · 4 min read
Most leadership teams can easily tell you what they spend on people, technology, and suppliers. What is much harder to calculate is how much of that investment is lost in the gap between strategic ambition and daily exe…
Daniel Dunlop · 7 September 2026 · 2 min read
We worked with an organisation that needed to find £500k of EBITDA from its back-office operation. On paper, the numbers immediately pointed towards headcount. There were 45 people working across nine sub-functions, wit…
danieldunlop · 1 September 2026 · 5 min read
Think about how much has changed in businesses over the last five years. New markets have opened up, acquisitions have been made, products and services have evolved, technology has moved forward, and customer expectatio…
Gareth Greppellini · 24 June 2026 · 5 min read
In the second part of this two-part series, we identify the structural taps that lock-up your internal capacity, and what you can do about them. Once you recognise the mathematical velocity required to protect your ma…
Gareth Greppellini · 8 June 2026 · 4 min read
Over the last 12 months, the smart/tasking team has seen the real cost of delayed decision making. Leadership teams can lose millions in margin, not because they lack strategy, but because they delay difficult operation…
smart/tasking · 13 November 2025 · 4 min read
Because reinvention doesn’t have to be chaotic — it just needs to be done right. Reorganisation is one of those words that makes people sit up a little straighter. For some, it sparks excitement — new opportunities, cle…
Adrian Topp · 25 February 2025 · 2 min read
We understand that reorganisation is a powerful tool for ensuring market leadership, operational efficiency, and continued delivery of high-quality services. However, it's crucial to approach it with a clear strategy an…
