smart/tasking is about providing access to high-quality and trusted people to run your business tasks, with the capability to flex up or down as you need them, from individual experts through to extended teams.

Stewardship is standard, so that we can assure every delivery, and make sure you get the optimal service.

Our services are shaped so that we can commit to your business outcomes and share risk.

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We’ve all got a delivery methodology. Everyone’s certified up to the eyeballs or got the T-shirt. It’s amazing anything goes wrong, ever.

Our difference is that we have to deliver success for our clients every time, our reputation rests on it and we’ve developed our methodology based on what works.

01 Discover
Establish a solution to meet business challenge.

Scope of works or business case:
Planned outcomes
Project deliverables, KPIs, SLA’s
Milestones
Commercial model
Resource profiles
Investment & returns

02 Initiate
Setting up the project for success
Project Plan & Schedule

Project team build
Specification, evaluation & selection
Alignment to project objectives
Project Kick-off
SoW Review
Gap analysis
Project stewardship set up

03 Deliver
Stage delivery
Product delivery

Management of Resources, Suppliers,
Scope & Requirements, Quality

Project hand-over
Lessons learnt

04 Support & optimise

For Smart Out-Task services –

Manage operation of the solution:
Committed service
Service levels
Resources
Processes & Tools
Service monitoring

Measure and optimise performance over time:
Service improvement

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Each member of the smart/tasking team comes with years of experience
working with some of the world’s most significant organisations:

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