SMART RESOURCING

Smart Resourcing2018-04-07T20:50:20+01:00

We assure the outcome by applying the right approach on the journey. From defining the outcome, to managing resources. By using the SmartTasking methodology, and applying our stewardship model with every engagement. We add value at every step.

Trust takes time. You need to see results. But the more we provide, the more value we can deliver for you.

SmartConsult provides individual or teams of experts to help you do it. SmartResourcing provides people to help you do it. SmartTask is about us doing it for you, by delivering your business tasks as a service.

"It’s all about getting the result. We expect to commit to the outcome, and tailor the approach to your environment.

It's the only way"

SmartResourcing

“I need skilled individuals now to help me deliver a task.”

We provide people to help you do it.

Our talent pool of specialists can give you that additional boost in capacity as and when required.

Projects by their nature are unpredictable. We understand that overruns can be expensive and disruptive, so our focus is on supplying individuals and teams who can get the job done.

Our focus is on our people delivering the task in hand, not long resourcing commitments.

Additionally – Our consulting team is always available to help coach, train and advise to help optimise your projects.

Our Resouring Focus

We help public and private organisations with a significant IT capability solve operational business & technical challenges with practical expert help, as part of your extended team:

STRATEGY & PLANNING

Strategy & Planning, including Vision & Mission, Business Strategy Advisory, Business Analysis, IT Strategy Consultancy and the Creation of Roadmaps.

ENTERPRISE ARCHITECTURE

Maturity Assessment, Capability Development, Methodology & Framework (TOGAF), Governance & Planning, Content Development, Tool Implementation, IT Architecture,

SOLUTION
DELIVERY

Business Transformation, Requirements, Management, Business Analysis, Design Authority, Enterprise Integration & Technical Review.

DIGITAL
SOLUTIONS

Digital Capability Assessment, through to the development of Digital Strategy & Roadmaps, Transformation, Digital Software Development and Data Recovery, Conversion & Migration.

TECHNICAL
SALES & SALES LEADERSHIP

IT Service Providers, Resellers and Aggregators – IT Networks, Telecoms, Infrastructure Sales, Business Development & Marketing.

LARGE ENTERPRISE BUSINESS APPLICATIONS

Large organisations, government bodies and corporations – SAP, Microsoft Dynamics, Oracle, IBM, Sage, Salesforce, SharePoint, VMware, BizTalk.

IoT, BI, BIG DATA
& DATA WAREHOUSING 

Large Business BI & Data requirements – Business Intelligence (BI), Data Warehousing, Big Data and Internet of Things (IoT).

INFRASTRUCTURE, CYBER SECURITY & CLOUD

Complex issues around Global Data Networks & Cyber Security, ITSM, Unix / Storage, Infrastructure, IaaS, PaaS, SaaS.

Our Methodology

The SmartTasking methodology underpins everything we do. It’s our way of keeping our promises. It describes our delivery methodology, from scoping, activating expert teams fast., delivering, supporting and optimising. How we maintain a network of experienced proven professionals. Read more here… 

And the SmartTasking Stewardship model so everyone’s happy and things are on track. Read more here….

DEFINE RESOURCING REQUIREMENT

Establish scope of works :
- Desired outcomes.
- Key deliverables, KPIs, SLA’s
- Core Competency requirements
- Agree Resource Profile
- Timing & Investment

SET UP ASSIGNMENT FOR SUCCESS

Key Stakeholder Engagement & Mobilisation

Resource Plan & Schedule
- Core competencies & skills requirement
- Value Add experience

Assignment Kick-off
- SoW Review & Sign Off
- Resource Pool Gap Analysis
- Project Stewardship set up

RESOURCE POOL ANALYSIS
- Identify any immediately available resource
- Prioritise Best Fit vs Availability

Pre-Engagement Referencing
- Contractor Compliance & Legals

Pre-Assignment Briefing
- Define Project Deliverables
- Agree Performance Reporting

On-boarding Briefing

CONTRACT RESOURCE
- Measure and optimise performance
- Key stakeholder Satisfaction Audit
- Ongoing Contractor certification checks

PERM STAFF RESOURCE
- Team Integration Audit
- Performance reviews

SmartConsult

“I need experts to help me with this right now.”

We help you do it.

It’s your “A-Team” on demand, so you can flex up or down as you need. Our focus is on the task in hand, not long resourcing commitments.

We offer industry experts, who are there to help you lead, train, advise, implement and optimise.

You get experts who hit the ground the running. We don’t reinvent the wheel with every engagement. We apply our expertise from day 1 to make an immediate difference.

We always commit. Whether it’s a project outcome, savings achieved, or task complete, the commitment will be made up front. Risk shared, and delivered.

SmartTask

“I need someone to take responsibility for this business task for me.”

We do it for you.

You need flexible, controlled out-tasking of a function or service, with clear outputs, backed by service levels and shared risk.

Smart Task makes sense where you want to establish and grow a function, where the workload fluctuates, or where you want to save money.

You get an efficient team of experienced professionals with proven credentials, who are focused on achieving your specific outcomes; work-package delivery, SLA adherence or saving money.

It’s on demand, so you can’t beat the utilisation, and you only pay for the result.

We share the risk. So as well as only paying for what you use, you can back off your internal or customer service commitments to us. Read more here…. 

Stewardship

ENGAGEMENT MANAGEMENT

Poor communication is one of the key reasons for failure. We have a straight forward communication framework, with clear ownership and oversight throughout.

For more detail …

PERFORMANCE MANAGEMENT

You can’t manage what you don’t measure. We put a strong focus on measuring and reviewing performance of every delivery to ensure the outcome.

For more detail …

RESOURCING MANAGEMENT

It’s all about the people. Exceptional resources, motivated, on the right task, is a recipe for success. We manage all of our resources, all of the time.

For more detail …

Our Experience

SmartTasking is new, but the team behind it isn’t. Each of them comes with years of experience working with some of the world’s leading IT providers:

Our Results

FIND OUT MORE …

$3.5bn IT Transition

Two of the world’s largest IT service providers decided to outsource key elements of their IT infrastructure to each other. Part of the deal included the $3.5 Bn IT outsource of the European network, including a lightning fast transition that could only be described as “changing the wheels when the car’s moving.”

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€20m Efficiency Savings

One of Europe’s largest telecoms providers, needed to optimise their operations, deliver immediate cost savings of €20m, and establish a process for ongoing cost reduction.

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4,000+ sites transformed

A network transformation programme for a global financial institution. The challenge was to provide a fixed price outcome based service for the field engineering, logistics, inventory management and decommissioning, with no impact on banking operations and retail branches.

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$150m Out-Task Delivered

World leading consulting company decides to out-task key operational function of 700 resources to support strategic focus and financial objectives. If the deadline is missed, the savings would not be recognised and materially impact the region’s performance.

Our Ideas

We’re passionate about combining expert help with achieving an outcome. Find out more about what makes us tick:

Contact Us

If you would like to know more, have a problem we can help you with, or you can help us, then get in touch. We’d love to hear from you.