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Business processes in trouble? Don’t ignore your people!​
smart/consult & smart/bench case studies The client In our experience, behaviours and business processes are interdependent. If...
Nov 14, 20242 min read
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High quality standards need highly robust processes.​
smart/consult & smart/bench case studies The client When a global enterprise decided to tackle quality across their operations,...
Nov 14, 20242 min read
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Designing a great customer service from the ground up​
smart/consult & smart/bench case studies The client Our client, a combined utilities provider, aimed to provide a seamless customer...
Nov 14, 20242 min read
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No time to communicate? An outsourced solution could help.​
smart/consult & smart/services case studies The client Our client, a government innovation unit, knew they needed to become more visible...
Nov 14, 20242 min read
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Building your industry presence? You need strong marketing. ​
smart/consult & smart/bench case studies The client A flight solutions company was facing a resourcing challenge. They needed to find a...
Nov 14, 20242 min read
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Innovation needs space, creativity and collaboration​
smart/consult & smart/bench case studies The client When a major government agency approached smart/tasking, explaining they needed to...
Nov 14, 20242 min read
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Building a proactive culture in a public sector unit​
smart/consult & smart/bench case studies The client Our client, a government innovation unit, was established to help solve public safety...
Nov 14, 20242 min read
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Customer orders exceeding capacity to deliver?
smart/consult & smart/bench case studies The client Our client, a global Internet of Things (IoT) provider, was much in demand for their...
Nov 14, 20241 min read
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