smart/tasking is about providing access to high-quality and trusted people to run your business tasks, with the capability to flex up or down as you need them, from individual experts through to extended teams.
Stewardship is standard, so that we can assure every delivery, and make sure you get the optimal service.
Our services are shaped so that we can commit to your business outcomes and share risk.
We’ve all got a delivery methodology. Everyone’s certified up to the eyeballs or got the T-shirt. It’s amazing anything goes wrong, ever.
Our difference is that we have to deliver success for our clients every time, our reputation rests on it and we’ve developed our methodology based on what works.
01 Discover
Establish a solution to meet business challenge.
Scope of works or business case:
– Planned outcomes
– Project deliverables, KPIs, SLA’s
– Milestones
– Commercial model
– Resource profiles
– Investment & returns
02 Initiate
Setting up the project for success
Project Plan & Schedule
Project team build
– Specification, evaluation & selection
– Alignment to project objectives
Project Kick-off
– SoW Review
– Gap analysis
Project stewardship set up
03 Deliver
Stage delivery
Product delivery
Management of Resources, Suppliers,
Scope & Requirements, Quality
Project hand-over
Lessons learnt
04 Support & optimise
For Smart Out-Task services –
Manage operation of the solution:
– Committed service
– Service levels
– Resources
– Processes & Tools
– Service monitoring
Measure and optimise performance over time:
– Service improvement
