
Smart/tasking specialises in optimising businesses, helping teams, projects and processes run smarter and smoother by taking over key tasks and making them more efficient.
Every business, no matter how successful, has the potential to be even better. Our optimisation experts uncover and unlock your untapped possibility, using our extensive experience to identify opportunities to improve operations.



We help you work out which elements of your business need to change, transition or transform – and then help you do it, taking on tasks for you to improve efficiency, and automating services and processes.
Think of smart/tasking as your extended team, driving innovation through optimisation and helping you grow and improve, so your bottom line accelerates.
We also optimise business by providing expertise on demand, working with you as little or much as you want, and offering a bench that flexes up and down as needed.
Our high quality and trusted specialists on demand boost resource in any area that needs extra capacity, with a focus on immediate impact and getting the job done.
Need more than that? No problem. With the full smart/tasking experience we carry out a whole function or service for you, whether you need individual experts or an extended team, covering a wide range of disciplines and any level from C-suite to operational delivery.
We’re proud to be business optimisers and enablers, guiding your development and growth by helping you do tasks, or doing them for you.
Whatever you need, we deliver, providing expertise you can trust and results you can measure.
DISCOVERY:
Establishing a solution to meet your business challenge
Scope of works or business case
– Planned outcomes
– Project deliverables, KPIs, SLA’s
– Milestones
– Commercial model
– Resource profiles
– Investment & returns
INITIATION:
Setting you up for success with a robust project plan & schedule
Project team build
– Specification, evaluation & selection
– Alignment to project objectives
– Project Kick-off
– SoW Review
– Gap analysis
– Project stewardship set-up
DELIVERY:
Ensuring timely completion of each stage of your project
– Management of resources & suppliers
– Scope & requirements check-ins
– Quality reviews
– Project hand-over
– Lessons learned
OPTIMISATION & SUPPORT:
Ensuring the solution delivers ongoing benefits
Operational management:
– Committed service
– Service levels
– Resources
– Processes & Tools
– Service monitoring
Measuring & optimising performance over time:
– Service improvement